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J. Scott Murphy
President

Scott Murphy has over twenty years experience in training and organizational development. Scott has extensive experience in the petroleum, restaurant and food processing industries. His experience includes Management Development, Performance Management Systems, Change Management, Process Reengineering, Recognition Programs, and Recruitment.

Prior to Scott entering into Management Consulting he held the position of Manager of Corporate Training and Organizational Development with Crown Central Petroleum Corp. for twelve years and was the Regional Human Resources and Training Manager for Al Copeland Enterprises for six years. Scott has conducted over 500 management development classes during his career.

Scott attended the University of Texas in Austin and received a Bachelor of Business Degree in Management and also received a Masters of Business in Organizational Behavioral Management from the University of Houston.

He is certified to teach a variety of programs including Situational Leadership (Blanchard), DiSC Communications (TTI), and Empowering the Organization (Oshry). Scott is also certified as a Senior Professional in Human Resources (SPHR).

Professional Affiliations:

• American Society for Training and Development-Maryland Chapter

President 1995 & 2003; Board Member 1993 –1997, 2001 – 2005
• ASTD National
• Chesapeake Human Resources Association

Committee Member 1993, 1994, 2000
• Society of Human Resource Management

Allison M. L. Fritz, Ed.D.
Senior Associate

Dr. Allison Fritz is an organization development professional with more than twenty years experience facilitating groups and designing programs. Additionally, Dr. Fritz was in management roles for over 15 years. Working within both the public and private sectors, she applies her knowledge and expertise in the areas of leadership, communications, supervision and team development. Dr. Fritz coaches and facilitates career planning and change management, as well.

In her seven years as an internal organization development consultant for Crown Central Petroleum’s corporate headquarters, Dr. Fritz designed train the trainer programs for managers; facilitated change management activities, including the Executive Leadership Team; designed and facilitated management team retreats; established a corporate staff development program; and helped steer the direction of a workforce effectiveness initiative.

Prior to her work with Crown, Dr. Fritz managed a state-of-the-art continuing education center for the University of Maryland System. Earlier work with the University of Maryland Baltimore County involved directing an office in Student Affairs, during which time she organized staff development activities, and co-coordinated a leadership program for mid-level managers.

Dr. Fritz earned a doctoral degree in Education with an emphasis on Staff and Organization Development from the University of Maryland College Park. She holds a Masters degree in Counseling and Personnel, and a Bachelor's degree in Organizational and Interpersonal Communications from the University of Delaware.

Madeline Collins
Senior Associate

Madeline Collins is an Independent Training and Performance consultant who has over 20 years experience in helping businesses gain higher levels of customer satisfaction. She specializes in the area of Teambuilding & Teamwork and Customer Service. Prior to becoming an independent consultant, Madeline worked as a Senior Training Specialist at Baltimore Federal Financial and T. Rowe Price. In addition she has provided training and consulting services to businesses including Allison Transmission, Applied Performance Strategies, the State of Maryland, and Howard County Public Schools.

Madeline received both her BA in Business and her MA in Human Resources Development from Towson University. She has been an active member of the American Society for Training and Development, both at the local and national level, serving as Finance Director from 1998-2001 and President from 2001-2002 for the Maryland Chapter. Presently Madeline is a member of the ASTD CORE Committee which assists local chapters in meeting specific standards of chapter operations.